Managers often get caught neglecting the basic fundamentals of starting any project or task to ensure success.
The "body of work" in a turnaround can be divided into three pieces:
- What work are we going to do?
- This is the first job of the Manager – to make sure the Team is working on the right stuff.
- How are we going to do the work?
- Once the "What" has been decided, now the best way of getting the work done must be decided. The manager should share this decision with their employees.
- Doing the work. Most of the work should be done by the employees.
- All too often, managers get trapped doing the work and no one is doing the critical job of "What".
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